HME Drive-Thru Headset System with HD Audio

Hear What You’ve Been Missing with the EOS HD Drive-Thru Headset

The EOS HD drive-through headset system is the only drive-thru headset that features all-new HD Audio, the industry’s latest advancement in sound quality. HD Audio leverages wideband technology and advanced noise reduction to create the clearest, most intelligible drive-thru headset available today. With its lightweight, balanced design, the HME drive thru headset system delivers all-day comfort to users while providing ultimate reliability to operators in the fast-paced, competitive quick-service restaurant environment.

Features and Specifications

• Wire-free steel headband
• Die-cast metal pivot
• Light-weight, balanced design
• Reinforced Xylex® casing
• Built-in battery diagnostics
• Wideband technology
• Inbound and outbound noise reduction
• Enhanced echo cancellation
• Large display screen with user-friendly, digital soft-touch controls
• Seamless integration with HME CLOUD® Interface Bridge (CIB)
• Message center
• Remote network connectivity
• Optional telephone interface and temperature sensor
• System accommodates up to 15 AIO headsets per location

The HME Drive-Thru Headset Offers the Following Benefits

• Wideband technology offers twice the audio bandwidth of other digital headsets, expanding overall audio range to include higher and lower voice frequencies than standard drive-through headsets and increasing order intelligibility by 20%. Clearer, more intelligible audio speeds up service and improves order accuracy, in turn enhancing customer satisfaction and bolstering drive-through profitability.
• Significant (44%) reduction in inbound noise from engines and traffic also minimizes operator fatigue.
• Outbound noise reduction (88%) removes kitchen noise, allowing customers to hear crew members better. Less outbound noise means more accurate orders—and happier customers.
• Lightweight, balanced design yields all-day wearer comfort.
• Message center enables sequencing of up to 12 customer greetings playable throughout the day to promote specials and improve check averages; allows scheduling of automatic reminders for employees (pre-recorded or operator-created); and broadcasts alerts to inform staff members of critical developments affecting food safety and employee security.
• Remote network connectivity allows connection to remotely troubleshoot or update systems in one or more stores from any PC, smartphone or tablet, with no additional software required.
• HME CIB connects directly to the Cloud, permitting easy access to data from multiple stores, management of store messaging, and resolution of technical issues from one location.
• Wire-free steel headband, die-cast metal pivot, reinforced casing, and lack of moving parts minimize need for repairs, address most common repair concerns, and increase reliability.
• Optional telephone interface permits managers to easily answer the telephone while managing the drive-through and/or handling other aspects of the business.
• Optional temperature sensor sends instant alert to employees’ drive-through headsets if the temperature inside the freezer or refrigerator exceeds pre-set high or low limits, increasing food safety.
• Multi-level password security prevents tampering.