While many restaurants have improved service in the front of establishment using new point of sale (POS) solutions, the process of getting orders to the kitchen is still very old fashioned. If your wait staff is still handing written tickets through a window or attaching them to a wheel, you’ve left yourself open to costly mistakes and inefficiencies. By replacing these manual order processing systems with a modern kitchen display system, you can improve accuracy,…
It seems like loyalty programs are everywhere, from the gas station to the grocery store, and most larger chain restaurants offer some sort of loyalty or points-based programs, as well as sell gift cards. Smaller chains and independent businesses are eyeing their own restaurant loyalty programs and gift card offerings, but may be unsure how to begin or if there are any benefits. The Ease of Beginning Loyalty and Gift Card Programs The costs to…
Nothing lasts forever, including your point of sale (POS) hardware. But with proper POS maintenance, you can extend the life of your systems and avoid costly and frustrating downtime. In a restaurant environment, the terminals, touchscreens, and printers you rely on for customer transactions run for hours on end while exposed to heat, moisture, dirt, and grease. That can greatly reduce their lifecycle. Below are some important steps to take to extend the life of…
Managing a restaurant is a challenging task, which is becoming even more difficult as the market becomes more competitive. Restaurant managers are ultimately responsible for marketing, customer relations, staffing, accounting, and just about any other function you can name. Keeping a restaurant running smoothly — and profitably — requires a host of different skills. But there are techniques and tools that can make the job just a little easier. Here are five tips for managing…
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Louisville, KY 40299

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