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RSS is proud to sell and support the HME Ion IQ Wireless System. Hear the Difference!
It started with analog. Then came the very first digital drive-thru system from HME — ushering in the age of faster service times and greater order accuracy, thanks to the unmatched clarity of digital sound.
 HME ION IQ Product Brochure
Now, RSS and HME are proud to introduce ION IQ— taking the drive-thru system beyond digital with groundbreaking, new sound enhancing technologies and restaurant management capabilities.
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HALF THE SIZE, TWICE THE COMFORT
- Think small – Half the size of any all-in-one (AIO) drive-thru headset on the market. The ION IQ AIO headset is super-compact, super-lightweight and brings unparalleled balance and comfort to users.
- Greater reliability – Its unique design means fewer moving parts and greater reliability. Constructed with diecast parts, for even greater durability over time.
- Better sound quality – Featuring a highly directional microphone that isolates sound better and delivers superior clarity every time.
- Expanded Coverage – Above and beyond other headsets; reaches into far areas of the parking lot, and resists dropouts and interference caused by stainless steel and walk-in coolers.
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 Nothing slows down drive-thru performance like poor sound quality. Unclear communication leads to more mistakes, slower service times and reduced profits. That’s the inspiration behind ION IQ’s comprehensive sound management system… the only system to bundle five cuttingedge, sound-enhancing technologies for the very best sound quality in the industry.
- ION IQ enhances drive-thru sound from the moment a customer speaks into its voiceoptimized microphone— specifically designed to recognize and replicate the human voice, and improve intelligibility.
- Next, enhanced noise and echo cancellation virtually eliminates distracting noise during communication, to provide more accurate order taking.
- Automatic Noise Control (ANC) instantly quiets inbound sound when the customer is not speaking, improving listening comfort for employees.
- Automatic tuning and digital controls ensure your system is always set at the optimal levels for clear communication and allows for easy duplication of settings across multiple locations.
- Additionally, ION IQ’s acoustically tuned speaker, designed specifically for the drivethru, dramatically reduces distortion to deliver the clearest, most intelligible communication to the customer.
ION IQ is the first system to solve two of the most common challenges facing operators today: getting crewmembers to perform tasks when they’re supposed to, and ensuring that communications with customers are timely and accurate. With more message options than any other system, ION IQ gives you total flexibility to deliver the right message, to the right crewmember or customer, at the right time.
Greetings
ION IQ is the most flexible and customizable system there is. Sequence multiple messages to drive-thru customers during breakfast, lunch and dinner day-parts to promote specials and improve your check averages. Schedule greetings to play when you want, how often you want.
- Sequence and schedule up to 12 customer greetings throughout the day
- Promote specials and improve check averages
Reminders
Schedule reminders to play to employees on as many (or as few) headsets as you want —one, two or ten — it's very flexible and easy to use. Remind staff to wash hands, stock the station, check the bathroom, and more… without interfering with drive-thru order taking.
- Schedule automatic reminders to keep employees on task
- Create your own reminders or use the system’s prerecorded messages
Alerts
Alerts are only triggered and messages sent when specific events occur.
- Configure automatic alerts to send messages to one or more headsets
- Set alerts to inform staff of critical developments affecting food safety and employee security.
Example: “back door open”
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Wireless Systems 
