Successfully interfaced and installed with the leading point-of-sale systems , QSR Automations offers kitchen software and hardware technology choices with robust feature sets for quick service, table service, and fast casual operations. QSR’s reliable hardware is designed for harsh kitchen environments, including proven ethernet video controllers with operating system and multi-media options, as well as a durable twenty-key bump bar and a flexible bracketing option. QSR’s ePic Kitchen Display Software (ePic KDS) offers fully customizable views, advanced routing of items and orders, real-time events, and integrated alerts. With QSR's powerful kitchen solutions, hospitality businesses of all sizes and concepts have the ability to fully automate and analyze a critical aspect of their operation – kitchen performance.

• Robust, Flexible, Intuitive, Intelligent Software
• Powerful Speed of Service, Real-Time Events, and Kitchen Alerts
• Durable Ethernet Controllers Built Specifically for Harsh Kitchens
• Twenty Key Bump Bar Rated for Thirty Million Pushes
• Interfaces With the Leading POS Systems

QSR’s reliable ePic video controller was first introduced in 1998, when it set the industry standard for open ethernet kitchen management controllers. Today, thousands of hospitality companies of all sizes and concepts around the world rely on the ePic controller to enhance kitchen operations.

Continuing our leadership in kitchen video technology, in 2006 QSR introduced the newest models of the ePic controller, which provide a new purpose-built sleek and compact enclosure with a faster processor.

Built for Harsh Hospitality Environments
Built specifically for harsh hospitality environments, the ePic controllers provide an industrialized construction with no moving parts or fans to bring in grease-filled air, the ability to operate at high temperature levels, and extensive interfaces. In addition to the ethernet and locking power connections and the standard PS/2 connection for the keypad interface, the ePic controllers also support touch screen monitors and serial printers.

The ePic’s event-driven architecture includes complete redundancy with no single point of failure. One compact ePic controller is used at each kitchen station along with a bumping mechanism, typically QSR’s KP-4000 keypad, and a monitor. Each ePic controller is connected to the same ethernet network as the point-of-sale terminals and backoffice machine. In the event of an outage, the system provides automated fail-over protection with no human intervention required. Additionally, devices can be swapped out in real-time should a change need to be made during the course of the day.

The proven record of QSR's ePic controller speaks to its reliability and ease of maintenance.

Ease of Use
The ePic controllers are managed by a powerful windows-based graphical tool set. This tool set enables quick configuration and advanced diagnostics for the kitchen hardware on the network, as well as the ability to perform real-time changes without losing any orders.

Options to Meet Specific Needs
Providing even more options, QSR now offers our standard ePic controller as well as a version of the ePic controller that runs the Microsoft® Windows® CE operating system. When using the ePic controller running Windows CE, operators can power QSR’s graphical kitchen management software, take advantage of double byte characters for international use, and run browser based and targeted applications in the kitchen.
Additionally, hospitality companies can rely on the ePic controller to optimally run QSR’s advanced kitchen software solutions as well as third party kitchen applications.

Advanced capabilities include:

• Durable ethernet controllers with industrialized construction
• Ethernet, locking power, PS/2, printer, and touch screen connections
• Unparalleled reliability and redundancy with no single point of failure
• Application independent
• Intuitive management tools

Strategic benefits include:

• Ease of installation, minimized cabling needs
• Implement within existing point-of-sale and backoffice ethernet network with no additional equipment requirements
• Keep kitchen processes operational to protect revenues
• Reduce ongoing maintenance costs
• Flexible and reliable for any hospitality environment and point-of-sale platform